Gany Blog

Hi Friends. For past few days i was not able to come online and was not able to update my blog. It was due to connection failure in my area. The water stagnated  around the Junction box of Airtel and the cables got damaged. I was keep on calling the customer care people nearly for 5 to 6 days and they were giving  lame excuses and gave promises like “it will be resolved very soon sir”. I was really amazed by getting the same answers from all the people whom i have called. At last today morning i called and talked to a person named Venkat who is responsible for whole Tamilnadu Airtel connection. He too gave a same promise that it will be resolved very soon and i got irritated much as i am very much alone in my house and i have no other company other than my computer and Internet. I shouted at him very badly and he politely replied me that i can understand my feelings and he told it will be resolved before 3 in the afternoon. But the Airtel people came to my place at 3 only after finishing their lunch. today only they found the reason for that failure and they rectified it by 7pm and then informed me about that. Now i am planning to call them and ask for the compensation for the failure for these 6 days and for all the calls which i made from my own mobile. What you people say?